Donthirean Exit CompanyLog in

Terms of Service

Last updated: 19 August 2026

1. Agreement

These Terms govern your use of donthireanexitcompany.com and the educational program offered by Biaggio Castro, doing business as Donthirean Exit Company ("we," "us"). By purchasing or using the program, you agree to these Terms.

2. What this service is — and what it is not

Please read this section carefully. It defines the entire relationship between us.

We provide educational materials and guidance that help you understand and carry out the process of requesting cancellation of your own timeshare contract. This includes written guides, document templates, a structured sequence of steps, reminders, and a record of what you have sent.

We are not attorneys. We do not practice law. Nothing we provide is legal advice, and nothing in your use of this service creates an attorney-client relationship. If you need legal advice about your timeshare, your contract, or your rights, consult a licensed attorney in your state.

We do not act on your behalf. We do not contact your resort for you. We do not negotiate with your resort, your lender, or any third party. Every letter is written, signed, and sent by you.

We are not a debt relief, debt settlement, or credit repair service. We do not negotiate, reduce, or settle debts, and we do not repair or improve credit.

We do not guarantee any outcome. We cannot promise that your resort will accept the return of your timeshare, release you from your contract, waive any amount owed, or respond to you at all. Those decisions belong entirely to the resort.

Leaving a timeshare is not always free. Many resorts charge a fee to take a timeshare back. Anything you owe your resort is separate from what you pay us, and is between you and them.

Templates are starting points, not legal documents. The letter templates we provide are examples to help you communicate your own true circumstances in your own words. You are responsible for the accuracy and truthfulness of everything you write and send.

3. Your responsibilities

By using this service, you agree that:

  • You are at least 18 years old and legally able to enter this agreement.
  • You are the owner of the timeshare in question, or you are legally authorized to act regarding it.
  • Everything you state in your letters and in your account is true. You will not misrepresent your circumstances, invent hardship, or make claims about your purchase that are not accurate.
  • You will follow the steps as described and in the order given.
  • You will keep your login credentials secure and will not share your account.
  • You will provide accurate account information and keep it current.

Your account is for your use only. Program materials are licensed to you individually.

4. Pricing and payment

The Program: a one-time fee of $500. There is no recurring charge and no subscription.

Payments are processed by Stripe. We do not store your card details.

Refunds are governed by our Refund Policy, which forms part of these Terms.

5. Intellectual property

All program content — guides, videos, templates, sequences, and site materials — is our property and is protected by copyright.

We grant you a personal, non-transferable, non-exclusive license to use these materials for your own timeshare. You may not copy, redistribute, resell, publish, or share them with others, and you may not use them to provide services to third parties.

Completed letters you write are yours.

6. Content you upload

You keep ownership of documents and information you upload. You grant us permission to store, process, and display that material for the purpose of operating the program and maintaining your record.

You are responsible for what you upload. Do not upload anything unlawful, or anything you don't have the right to share.

7. Availability

We aim to keep the service available but do not guarantee uninterrupted access. We may modify, suspend, or discontinue features. If we discontinue the program entirely while you have an active account, we will give you notice and a reasonable opportunity to export your records.

8. Disclaimer of warranties

The service is provided "as is" and "as available." To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that the program will achieve any particular result, that information about any resort is complete or current, or that the service will be error-free.

Resort contact details, processes, timelines, and fees change without notice. You are responsible for verifying that you are sending correspondence to the correct address before you send it.

9. Limitation of liability

To the fullest extent permitted by law, we are not liable for indirect, incidental, consequential, special, or punitive damages, or for lost profits, lost opportunities, or amounts you continue to owe on your timeshare.

Our total liability to you for any claim relating to this service will not exceed the amount you paid us in the twelve months before the claim arose.

Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.

10. Indemnification

You agree to indemnify and hold us harmless from claims arising out of your use of the service, your breach of these Terms, or the content of communications you send to third parties, including any statement you make in a letter.

11. Termination

You may stop using the service at any time; see the Refund Policy for financial terms.

We may suspend or terminate your account if you breach these Terms, misuse the service, or use it unlawfully. Where practical, we will give you notice and an opportunity to export your records.

12. Governing law and disputes

These Terms are governed by the laws of the State of California, without regard to conflict of law rules.

Any dispute arising out of or relating to these Terms or the service will be brought exclusively in the state or federal courts located in San Bernardino County, California, and you and we each consent to the personal jurisdiction of those courts.

13. Changes to these Terms

We may update these Terms. We will post the revised version with an updated date and, for material changes, notify you by email. Continued use after changes take effect means you accept them.

14. Contact

Biaggio Castro, doing business as Donthirean Exit Company 16888 Nisqualli Rd, Suite 100-1 Victorville, CA 92395 support@donthireanexitcompanymail.com · (877) 403-6684

Call (877) 403-6684